​Implementing a Video Module for Better Patient Education

Implementing a patient education video module can be an effective strategy to increase patient education. When creating a video, there are a few things to remember. First and foremost, assess the video's goal. It should be able to educate patients more effectively. The video in this study aimed to improve the patient experience by upgrading the Mohs surgical consultation. A narrative film was created to engage patients and provide information in a more dynamic manner. The video lasted four and a half minutes in total.

Simple language is critical for patient comprehension and involvement when presenting health information to patients. To ease communication, healthcare practitioners should begin by using basic terms rather than jargon and insurance-speak. It should be specified and explained if medical or insurance terminology is required.

Medical personnel should avoid using medical jargon in their discussions; if they must, the phrases should be defined in context. A "neurologist," for example, is a doctor who specializes in issues concerning the brain and neurological system. A "mammogram" is a process in which plastic plates are placed between the breasts. A mammography doctor would deliver the results in a warm, conversational tone.

In addition to making health information more accessible, plain English enhances health literacy, or an individual's ability to grasp and process health information. Improving health literacy requires using simple, precise, and grammatically sound language. People with limited health literacy may struggle to understand and act on difficult-to-understand information.

Using narrative video to teach patients about Mohs surgery may improve patient satisfaction. On the other hand, patients frequently do not retain more than half of the information offered by their doctors. It has been demonstrated that using videos in medical education improves patient comprehension and reduces anxiety. However, few researchers have focused on the substance of these videos. To address this issue, the authors prepared two types of Mohs surgery instructional videos: one focused on didactic content and the other on patient testimonies, animated scenarios, and physician interactions. The authors evaluated both types of movies on existing Mohs surgery patients and discovered that both enhanced patient comprehension and satisfaction.

Mohs surgery has become more prevalent in the last decade, removing both common and unusual cutaneous cancers. As a result, patient education resources are becoming more widely available on the internet. However, the ordinary American adult lacks the reading abilities required to absorb complicated medical material. As a result, the American Medical Association recommends that patient health literature be written at a sixth-grade reading level.

Wolters Kluwer's new EmmiEducate patient education solution is intended to improve patient education and clinician alignment. It includes approximately 8,000 health education booklets and hundreds of videos in 20 languages. The system enables healthcare providers to personalize patient education to specific patient populations. EmmiEducate is intended to be available at all times, from the bedside to remote access.

Patients are frequently overwhelmed by the information they must acquire about their health. Providing educational tools that do not feel like homework and do not add to a patient's stress level is essential to increasing patient engagement. Using video, in addition to printed materials, can help patients retain information better.

EmmiEducate health education videos are simple to implement. Patients can watch the videos as often as needed by logging in with their myUCLAhealth account. Patients can even complete a brief survey after watching them.