Patients are able to engage in remote consultations with medical experts via the use of a service known as telemedicine. This service is powered by information and communication technology. It offers a variety of advantages, not only to patients but also to those who provide medical treatment.
Telemedicine consultations are a method of receiving medical treatment that is both economical and efficient in terms of time savings. They remove the need to go to a doctor's office and may be handy, especially for folks with a lot on their plates. Consultations conducted through telemedicine are efficient and economical methods of providing patients with medical treatment. Patients who reside in remote regions or who cannot go to the doctor's office may benefit the most from these visits since they may be more convenient and less costly than traditional ones. In addition to lowering healthcare costs, telemedicine-based services also enhance patient access and overall happiness. Several telemedicine systems are outfitted with features that simplify virtually arranging appointments and submitting payments. Patients who are geographically isolated or who have physical limitations have enhanced accessibility thanks to telemedicine-based consultations, which is another advantage of this kind of medical service. It also has the potential to reduce the gap in healthcare that exists between urban and rural areas. In addition, telemedicine has the potential to be an excellent tool that may help those who are uninsured or impoverished get access to basic medical care. Patients may save time, money, and resources by using telemedicine-based consultations, which can also increase patient satisfaction. These are particularly beneficial for those with a busy schedule or obligations outside of work that may prevent them from visiting their healthcare provider in person. These folks may need help to see their healthcare provider in person. In response to the growing number of patients who want treatment of a higher standard, medical service providers and insurers are increasingly looking to technology as a solution to provide care that is not only effective but also easy to get. The use of telemedicine is both one of the most efficient and one of the most cost-effective approaches to achieve these objectives. Consultations conducted via telemedicine provider the advantage of being able to be booked at any time, irrespective of the time of day or the day of the week. The use of mobile devices and applications makes them not only possible but also easy to carry out. The provision of medical services using information and communication technology is called telemedicine. By using video conferencing and other telemedicine technologies, patients can speak with a physician or another healthcare expert. A handful of important aspects may impact the accuracy of consultations conducted through telemedicine. Concerns about patient privacy and security, delays in service, difficulties obtaining necessary licenses, and difficulties integrating technology are among these obstacles. The progress of technology allows us the possibility of overcome these obstacles. For example, portable telemedicine kits often consist of high-resolution digital cameras and mobile medical instruments like electrocardiograms and vital signs monitors. Also, emergency departments may benefit from deploying a telemedicine system by using it to assist in real-time patient triage. This helps limit the number of times that ambulances are diverted and improves patient results. The level of satisfaction experienced by patients is one of the most important quality indicators that medical professionals use to evaluate the effectiveness of their telemedicine services. It has high predictive power for patient outcomes, such as adhering to the treatment plan, reducing hospital stays and surgical readmissions, and keeping patients as patients. Using a variety of criteria, such as the patient's overall quality of treatment and readiness to participate in telemedicine once again, it is possible to assess a patient's level of satisfaction with telemedicine-based consultations. This research evaluated many facets of patient satisfaction with a telemedicine-based visit using Press Ganey survey ratings. Telemedicine-based visits have been more popular in recent years. We conducted a study with 35 evaluable patients who were at least 70 years old and had remote telemedicine-based consultations between April and June 2020. The purpose of the survey was to gather information regarding three primary topics: a) the patient's attitude toward the use of telemedicine as an alternative to traditional in-person clinics; b) their perspectives on telemedicine during the pandemic; and c) the role that telemedicine will play in the years following the pandemic. Telephone interviews were part of the survey's methodology. The Wilcoxon Paired Rank Sum test was used to conduct the core analysis of the results.
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February 2023
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